Home > Privacy Policy
Effective date: 4 October 2025
Julux (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, submitting an inquiry, or engaging our services, you agree to the practices described in this policy.
We may collect the following types of personal information:
Name and contact details (email, phone number, address)
Company name and role
Information provided through contact forms or emails
Payment details (if applicable)
Any other information you voluntarily provide to us
We may also collect non-personal data, such as website analytics and cookies, to help us improve your online experience.
We collect personal information in the following ways:
When you fill out forms on our website or contact us directly
When you engage our cleaning services or request a quote
Through emails, phone calls, or meetings with our team
Automatically through website analytics tools and cookies
Your personal information is used to:
Provide and manage the services you request
Communicate with you and respond to your inquiries
Send quotes, invoices, and updates related to our services
Improve our services and website performance
Comply with legal obligations
We will not use your personal data for any purpose other than those described above without your consent.
We do not sell, rent, or trade your personal information.
We may share data only in the following cases:
When required by law or regulatory authorities
With trusted third-party service providers (e.g., hosting, IT, payment processing) who help us deliver our services and are bound by confidentiality obligations compliant with the APPs
All data is stored securely on servers located in Australia or with providers that comply with the Australian Privacy Principles.
We take reasonable technical and organizational measures to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.
Access to personal data is restricted to authorized personnel who need it to perform their job duties.
You have the right to:
Access the personal information we hold about you
Request correction of any inaccurate or outdated information
Request deletion of your data, where applicable
To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
Our website uses cookies to enhance your browsing experience.
Cookies help us understand how visitors interact with our site and improve functionality. You can disable cookies through your browser settings, but some features may not work as intended.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Julux Cleaning Services
Email: [Insert email address]
Phone: [Insert phone number]
Address: [Insert business address]
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The updated version will always be available on our website with the effective date at the top.
